FAQ’S

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At FotoValley, you can enjoy a lot of image editing and other related services at an affordable rate. You can take a look at our website to gain an overall idea about FotoValley – a globally recognized image editing service provider.

We are here to assist you with various image editing services and we also help you to survive in this competitive business market. Take a look at a few frequently asked questions by our customers, who plan to approach us for enjoying the services.

You can visit our “Contact Us” page, and fill the form.

If you want to get started off with exploring our services, kindly send us 2-3 raw photos via e-mail at info@fotovalley.com including the set of instructions that you would want us to follow. We will get back to you with the needs as expected.

Yes! Definitely! You can send the images and requirements to info@fotovalley.com and we ensure you to offer a one-time free trial.

You can send the images via FTP, WeTransfer, Dropbox, or any other medium as preferred by you.

You can send the images through Dropbox (info@fotovalley.com), and we offer the facility of FTP for quick and easy downloading and uploading process. We will assist you with creating an individual FTP account and the username and password will differ from client to client.

Yes! It will safe and secured as we follow a strict privacy policy. As per the agreement, we do not use the images provided by our clients for any external or personal use. We utilize the latest antivirus software protection in every computer system. You can take a look at our terms and conditions as well as privacy policy details.

Well! Our editing team has an excellent experience in offering various image editing services but we are well-specialized in the below-mentioned services such as commercial retouching, real estate image editing, portrait retouching, Photoshop, and Lightroom service, Masking, Enhancement, Image stitching, Image manipulation, and much more.

We usually deliver the final output within 12-24 hours, since the time of the project undertaking. For a bulk processing of the images, we usually take nearly 1-2 business days, so as to ensure a quality-oriented outcome.

We accept almost every image format such as JPEG, PNG, GIF, PSD, EPS,CDR,AI and even the RAW files such as TIFF and DNG.

We can send you in GIF or EPS format. We also send back the files as per the requirement of our clients. The formats can be JPEG, EPS, TIFF, or WMF.

We send the back the final outcome (files) through the FTP.

No, in case, we have made any mistakes (generally, we don’t), we take the complete responsibility of correcting them, without any additional cost. In short, the corrections are done free of cost.

Once you are satisfied with our final work, we will send you the invoice with all the details regarding the payment. You can pay us through PayPal or Bank Wire.